We always do our best to provide you with satisfying products, but if for any reason we didn't... please let us know! Because our product is perishable, we do not accept returns. However, we are committed to customer satisfaction and offer replacements/refunds when warranted. If you made an online order by mistake, we only offer cancellations/refunds for orders that have not yet shipped. Please reach out to orders@spajuicebar.com if you wish to modify an order you've placed before it ships or if you aren't completely satisfied with an order you've received!

 

For subscriptions: if you wish to skip or cancel your monthly shipment, you can do so by logging into your account or reaching out to info@spajuicebar.com. Please note that we only offer cancellations/refunds for orders that have not yet shipped - if you fail to cancel your order before your monthly order ships, we will be unable to cancel the shipment and will not offer a refund. We are only able to modify your future shipments.

***Please note that in ordering and confirming your request, you accept the terms of service of this product, including that the juice and all other products are guaranteed fresh for exactly the amount of days stamped.  You acknowledge that once your order is confirmed, there are no refunds offered. 

Additional non-returnable items: Gift cards

IMPORTANT!!
Please note: If you request someone to sign for your order, please remind them that the juices need to be refrigerated immediately. Once we make the delivery, Spajuicebar is not responsible for your juices if they are left out to spoil. If you have any questions or concerns about your delivery, we encourage you to contact us immediately.  If this is not possible, please contact us no later than the following morning by 10 AM at info@spajuicebar.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you have any questions or concerns about your delivery, please contact us immediately at info@spajuicebar.com.

SMS NOTIFICATION IMPORTANT!!

Text Marketing and notifications: By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed [INSERT A NUMBER] a month. You acknowledge that consent is not a condition for any purchase.If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
Let us know if you need additional clarifications, please contact us at info@spajuicebar.com.